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Web and Digital Services Fee Schedule / Structure

Please note that the below fee schedule/structure is subject to change at any moment without notification.

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Project Based Fees

Jared The Web Guy prefers to work with project based fees. Often these fees are flat fees for the completion of a project or task. This allows for flexibility on projects that may require more time or resources without incurring additional fees to the client within the scope and agreement of the project.

 

Website Design and Development

  • Full website (Creation or Redesign): Use of the cost calculator will determine fee based off of desired development options.
    • Payment options include “50/50” or monthly.
  • Landing Page (Creation or Redesign): $250 per page

 

Auxiliary Tasks/Projects/Services

  • Includes anything that is not specifically listed in this fee schedule. These will be assessed either by comparable market value or at hourly rate.
    • Payment options may include 100% upfront, “50/50” or monthly.

 

Technical Support

Considered to assisting with technical questions, issues or technical aspects of a website. Starting fee allows for the retaining of Jared The Web Guy’s availability in a standard work day of 8am-5pm ET Mon-Fri within a given month with a limited level of support. The main purpose of this agreement is to retain Jared The Web Guy’s availability to assist with technical support or questions when needed. It should not be assumed that Jared The Web Guy will assist with any questions or technical support without a Technical Support Agreement. Any questions or technical support requested without a monthly service agreement will be assessed the premium hourly fee. Service agreements are month to month and can be cancelled at any time by either party for any reason. Please note that “Technical Support” is not related to editing content. Please refer to the management agreement for content support.

  • Hands off Support: $49/month service agreement
  • Hands on Support: Starts at $75/month service agreement
    • Final hands on Support fee is determined by the scope of the agreement and may not cover certain 3rd party programs or service

 

Maintenance

Considered to be proactively updating and maintaining of technical components of the website. Includes Hands on Technical Support. For understanding and transparency: Starting fee allows for the retaining of Jared The Web Guy’s availability in a standard work day of 8am-5pm ET Mon-Fri within a given month with a limited level of  support. Final fee is determined by scope of the agreement and may not cover 3rd party programs or services. Service agreements are month to month and can be cancelled at any time by either party for any reason. Please note that “Maintenance” is not related to editing content. Please refer to the management agreement for content support.

  • Website Maintenance: Starts at $99/month (per domain/site) service agreement
    • Hands on Technical Support
    • Proactive Updates to website technical components
      • Updates to CMS core files, themes and plugins
    • Website level caching for speed improvement
    • Malware scans and removal
    • Local and offsite backups (and restoration if needed)
    • Includes option for hosting site on fast Managed Virtual Private Servers (VPS) at no additional cost ($104/month value as compared to Godaddy’s lowest Fully Managed VPS option)
      • 10X – 100X faster than standard shared hosting providers
      • Server level Firewall, Malware Scans, and Anti-DDOS for extra security
      • Server Level Caching for enhanced speed
      • Includes server level setup, monitoring, management, maintenance and patches/updates if hosted by Jared The Web Guy (*server management not dictated by client)
    • Cloudflare DNS, CDN (Content Delivery Network), caching, speed and security integration at no additional cost
    • Secure hosting SSL certificates at no additional cost ($99/year value as compared to Godaddy Standard SSL)
    • Content updates are not included on maintenance level agreements.
      • See the below management agreements, which includes content updates (adding or editing of text, images, pages, posts, etc.)

 

Management

Considered to be updating and maintaining of content of the website including the addition of sections or pages as well as editing copy or images. Includes Hands on Technical Support and Maintenance. Service agreements are month to month and can be cancelled at any time by either party for any reason. For understanding and transparency: Starting fee allows for the retaining of Jared The Web Guy’s availability in a standard work day of 8am-5pm ET Mon-Fri within a given month with a limited level of support. Final fee is determined by involvement and scope of the agreement and may not cover 3rd party programs or services. If the desired involvement level is higher, a higher monthly fee will be assessed! It is extremely important that the client is upfront and transparent on the involvement and scope of the work or will risk cancellation and restructure of the agreement by Jared The Web Guy.

 

Concierge Level Service Agreement:

Have a web or digital project in which you need 24 hour support and a high level of attention and priority? The Concierge Level Service agreement may be what you are looking for. Final fee is determined by scope of the agreement and may not cover 3rd party programs or services.

  • Starts at $4,500/month per domain/project
    • Priority service with 24 hour access via cell.
    • Also includes availability for weekends and holidays as needed.
    • All levels of support and support options.
    • Hosting on Fast Premium Level Managed Virtual Private Servers or Dedicated Server
      • VPS Servers 10X-100X faster than standard shared hosting
      • Dedicated Servers 250X-500X faster than standard shared hosting
        • Dedicated Servers and Resources based on Availability
  • Option for all available SEO, SEM, speed, security, email and other hosting options and upgrades.
  • Digital and Social Media Marketing Options and Discounts
  • In person meetings and collaboration

 

Digital Services

  • Search Engine Optimization (SEO)
    • Starts at $750/month service agreement with various levels
      • Light
      • Standard
      • Aggressive
    • Or $2500 one time fee implementation fee with no monthly agreement
      • Free Basic SEO Audit (contact to receive your free Basic SEO Audit)
      • Includes Comprehensive SEO Audit with competitor and Keyword Analysis with paid service agreement
        • Comprehensive SEO Audit with competitor and Keyword Analysis available ala carte: ($950 per website audit)
      • Includes Implementation of SEO Recommendations
      • Offsite SEO (Backlink Building)
      • Onsite SEO (Intentional Keyword implementation into content and meta data)
        • Includes creation of blog articles
      • Monthly Performance updates for duration of agreement
      • Continued SEO implementation based on analysis and recommendation for duration of agreement
  • Email Marketing:
    • $250 per email designed/developed and delivered/sent for template/”drag & drop” design (Platform Fee not Included)
    • $450 per email designed/developed and delivered/sent for Jared The Web Guy to custom design/code (Platform Fee not Included)
    • Or Monthly email marketing service agreement starts at $750/month + Platform Fee

 

Consulting service agreement

  • Includes research, technical support as well as planning and strategy (“Hands off”): Starts at $3500/month service agreement
  • Includes research and development, technical support as well as planning and strategy (“Hands on”): Starts at $7500/month service agreement

 

Hourly Fees – “On Demand” / “Ala Carte” Requests Without Service Agreement

Jared The Web Guy prefers to work with project, task, and service agreement based fees. This not only allows for my time, talents and resources to be available in a fair and equitable manner, but also provides the best service available for you the client. If desired, the client may request hourly fees to be assessed, as a result the “On Demand”/ “Ala Carte” request for work and assistance by Jared The Web Guy incurs a premium fee. Please note that hourly fees outside a service agreement, project agreement or support agreement will be assessed for any and all activities that require my attention. This includes but is not limited to: reading and responding to emails, calls, texts or other communications, research, development, testing, reviewing or anything else that time is expended for the benefit of the client. Although a client may ask for a quote on time or fee, it should be noted that many factors go into completing a request and may alter the final time/fee. If a budget for hourly fees is requested, I will note time expended and will notify the client when budgeted time/budget has exceeded. At that time the task/project will be halted until an agreement is met for more hours to be expended on the project. Either way the client is responsible for payment of the accumulated hourly fee whether project is completed or not. Please note: I, Jared The Web Guy, reserve the right to perform, or more specifically not perform, work based on requests without a formal service agreement whether there is a previous relationship (i.e. website created or redesigned by me including expired or ended service agreements) or not.

Non-Service Agreement Premium Hourly Fees

  • Web Design/Development: $150/hr (minimum $150 fee)
  • Technical Support (“Hands Off”): $100/hr (minimum $100 fee)
  • Technical Support (“Hands On” includes custom tutorials and videos): $150/hr (minimum $150 fee)
  • Web Consulting (“Hands Off”): $250/hr (minimum $250 fee)
  • Web Consulting (“Hands On” includes custom tutorials and videos): $500/hr (minimum $500 fee)

 

Additional Fees

  • Outside Business Hours including Weekends and Holidays (Applies to projects/tasks requested to be performed at those times outside Concierge Level service agreement or deemed “Non-Emergency” under any service agreement. Please note that I, Jared The Web Guy, reserve the right to perform or not perform work on associated tasks/projects during this time. If work is performed at my discretion of the without the request from the client, the client will not be penalized and will not incur an extra fee :
    • Assessed at 300% increase in fee per task with minimum of $300
  • Rush/Expedited Service Request (Applies to projects/tasks requested to be performed within the following time frame outside Concierge Level Service Agreement or deemed “Non-Emergency” under any service agreement. Please note I, Jared The Web Guy, reserve the right to perform or not perform work on associated tasks/projects within the following time frames. If work is performed at my discretion of the without the request from the client, the client will not be penalized and will not incur an extra fee. Please note that the following time frames include an “and/or” reference to “initial communication” and “resources delivered”. It shall be deemed a rush if initial communication is more than 24hrs, but resources to complete the task are delivered within the following time frames of the deadline to complete the task/project.) :
    • Within 3 hours of initial communication/resources delivered: Assessed at 500% increase in fee with minimum $500 fee.
    • Within 6 Hours of initial communication/resources delivered: Assessed at 400% increase in fee with minimum $400 fee
    • Within 12 Hours of initial communication/resources delivered: Assessed at 300% increase in fee with minimum $300 fee
    • Within 24 Hours of initial communication/resources delivered: Assessed at 200% increase in fee with minimum $200 fee
    • Any other Projects/Tasks deemed to be considered a “Rush” or “Expedited” will be assessed at my discretion based on the project/task.
  • 3rd Party Fees: If I, Jared The Web Guy, am responsible for payment of 3rd party fees at the request of the client a 25% fee will be assessed on top of 3rd party rate
  • Overdue Invoices and Late Fees: 
    • Per 30 days overdue: will incur additional 15% Late fee compounded monthly
      • Any and all work shall cease until payment is received and debt is satisfied
    • After 90 days overdue: Any completed work within the scope of the open invoice will be retracted, suspended or deleted.
      • If payment is satisfied after 90 days, work covered under the scope of the paid invoice may be reinstated.*
        • Reinstatement is fully at my discretion per case.
    • If severely delinquent (6 months past due) it will be at my discretion to submit to a collection agency and/or attorney.
      • Client shall be responsible for all attorney fees and associated costs.
  • Failed Payment Fees (Returned Checks/Chargebacks/failed or decline electronic payment): 
      • An immediate $25 “returned check” + 15% of the open invoice and/or returned check amount fee added.
        • All work shall cease until payment is satisfied
        • Retraction/removal of services rendered from open invoice/payment failure at my discretion.
        • Immediate electronic payment (with an additional 5% service fee) or overnight check must be supplied to satisfy open debt and/or invoice.
      • If not reconciled within 5 business days of notice to client, client will incur an additional 5% daily compounded interest until debt is satisfied or settlement reached.
      • If escalated, client shall be responsible for all attorney fees and associated costs.
      • Cancellation or Restructure of Agreement and/or Prepayment service agreement for services may be deemed applicable.

 

Glossary and Definitions:

  • “50/50”
    • Referrers payment of 50% deposit before start of project/task and 50% balance due at end of project.
    • Examples: Total development fee is $10,000. $5000 will be required as a deposit to start the project. When project is completed and/or ready to launch the additional $5000 balance will come due.
  • “Ala Carte”:
    • Refers to individual, specific and/or separate requests for work to be performed on behalf of the client.
      • Example: Under an active Website Management Service Agreement the client is specifically requesting the addition or removal of a page on the website. Under the scope of  the active Website Management Service Agreement this would be performed as requested without additional fee.
      • Example: Without an active Website Management Service Agreement or (outside the scope of the active service agreement), if I receive a request to specifically add, remove or edit a page on a website, I will charge based on the premium hourly fee or may simply reject the request.
  • Communications
    • Refers to any communication from the client for the benefit of the client project/task of the client.
    • Examples: Emails, calls, texts, Skype sessions, Join.me meetings, GoToMeeting, conference calls, etc.
  • “Custom Tutorial [Videos]”
    • There are many tutorials out there regarding web and digital development and services. Please take the time to Google them yourself. If you are needing a specific tutorial including typed, pictures and/or videos I can create specific custom tutorials for your need.
    • Examples: Custom tutorial video on how the client can maintain and manage their website. Custom typed explanation with images for managing a Google Ad Account.
  • “Emergency/Non-Emergency”
    • Emergency is typically deemed critical as to the structure of the website or app. Non-Emergency is typically deemed as relating to content or standard tasks/projects. Each case/request will be evaluated on this basis. Examples below are illustrations only and not all of the many diverse examples of both situations.
      • Example: Emergency – Client notices the website has a “500 Internal Server Error” Message on the front end of the website under agreement and contacts Jared The Web Guy for assistance.
      • Example: Non-Emergency – Client needs assistance on a marketing email. Client needs assistance in adding content to a site. Client has a deadline fast approaching and turns to Jared The Web Guy in crisis to help.
  • “Hands Off”
    • Support via communication only. At no time will I access the administration side of the website, app, service, etc. Client assumes all responsibility for physical labor on said request.
      • Examples under Technical Support: Responding for professional opinion or technical questions via phone, text or email.
      • Examples under consulting: Planning, hand drawn wire framing, professional consulting and educating, collaborative online or phone meetings, etc.
  • “Hands On”
    • Support that includes me, Jared The Web Guy, accessing the administration side of the website, app, service etc
      • Examples under Technical Support: Includes the me, Jared The Web Guy accessing the administration side of the website, app, service, etc. The physical services will be limited and would only be used for minimal tasks and/or the technical aspects of a website, app, service, etc.
      • Examples under consulting: Includes physical collaboration with a team as well as accessing the administration side of the website, app, service, etc in collaboration of a team or project. Sole Jared The Web Guy involvement/development for a specific project/task may increase this fee as well as physical location of collaboration.
  • “Hand to Keyboard”
    • Defined as actual development time. The time that I, Jared The Web Guy am actually physically working on the task/project. Does not take into account time spend on communications or contemplation.
      • Examples: I will start tracking time when physically logging into a site to perform work and stops tracking when finished with the task. When invoicing the client, I will not included the 2 hours of phone calls, email responses and research time specifically regarding the task performed.
  • Maintenance
    • This specifically refers to maintaining and/or updating of the technical aspects of a website, app, server or project.
      • Examples: Updating WordPress Core files. Updating plugin files. Running malware scans. Server Administration.
  • “On Demand”
    • This refers to specific requests made for work to be performed for the benefit of the client.
      • Example: Under a formal Management Service Agreement, a client requests an update to a specific page on a website. As a result this work will be performed as designated under the scope of the service agreement without incurring additional costs.
      • Example: Without a formal service agreement (or outside the scope of the active service agreement), I, Jared The Web Guy, receives a request to update or fix an item on a website. As a result of the “On Demand” request without a formal service agreement, I will charge based on the premium hourly fee or may simply reject the request.
  • Service Agreement
    • A fee paid in advance in order to secure or keep services when required. Refers to retaining me, Jared The Web Guy, on a regular basis for availability and/or labor on projects or tasks.
      • Example: Client expects and requests me to send a monthly email campaign on behalf of the client. As a result, the client would be ask to enter into a formal monthly service agreement securing the availability, services and labor.
      • Example: Client expects and requests any regular task, project or service over a period of time. As a result a service agreement whether it be weekly, monthly or yearly to secure the availability, services and labor of Jared The Web Guys is required.
  • Technical Support
    • The need of assistance on small tasks or questions. This would also relate to the technical side of a project/task as opposed to content.
      • Examples: Formatting is off on a website. The website is showing an error or “crashing”.
  • Web Consulting
    • The use of the my expert opinion, research, knowledge and/or skill for the benefit of the client without set service agreement or agreement for development/maintenance/management .
      • Examples: Client asks me to share my opinion on Web Content Management Systems. Client asks my opinion on 3rd party sites or services. Client requests market research. Client asks me to be on a conference call for expert advice and opinion. Client requests me to create a plan for development that will be physically implemented and/or developed by others.

CONTACT

Jared The Web Guy | Web Development and Digital Services

(804) 601-1799

[email protected]